Terms & Conditions
Last updated: 6 November 2026
Welcome to Yellow Pineapples. These terms explain the fair, simple rules for using this website, downloading our free journal, and buying our books. By using the site you're agreeing to them. They're written in England and any dispute is handled under the law of England and Wales.
1. Who we are
Yellow Pineapples is a children's imprint and the trading name of Melanie Ross, 66 Paul Street, London, EC2A 4NA, home of The Most Anxious Dog in the World and Kai's One Small Step Journal. You can reach us at hello@yellowpineapples.com.
2. Using this website
You're welcome to browse, read and share our pages. Please use the site kindly and lawfully — don't try to disrupt it, misuse it, or copy it wholesale. We may update or improve the site at any time, and occasionally it may be unavailable while we do.
3. Our stories, art and characters
Kip, Kai and all the friends, the artwork, the words and the designs on this site belong to Melanie Ross, trading as Yellow Pineapples, and are protected by copyright. You're very welcome to enjoy and share links to them. Please don't reproduce, resell or adapt our content without our written permission.
4. The free journal
Kai's One Small Step Journal is a free gift, for personal and family use, and for teachers and carers to use with the children in their care. Please feel free to print it and share it for those purposes. Please don't sell it or pass it off as your own.
5. Buying our books
You can buy our books directly from us through our online shop, which is run on Payhip. Payments are taken securely by card through Stripe. We never see or keep your card details.
Where we deliver. For now we deliver to UK addresses only.
The paperback. Each copy is printed for you by our print partner and posted by them with a tracked service. The price of the book and the delivery cost are shown before you pay.
Signed copies. We sign these ourselves, with the name and message you give us, and post them to you with Royal Mail Tracked 48. Signed copies are limited, and we'll email you when yours is on its way.
Changing your mind. For an unsigned paperback, you can cancel within 14 days of receiving it. Email us at hello@yellowpineapples.com and we'll tell you where to send it back. Once we receive it, we'll refund the price of the book and the standard delivery cost. You pay the cost of sending it back. Because a signed copy is personalised with the name you give us, the law does not give a right to cancel it simply because you've changed your mind.
If something is wrong. If any book arrives damaged, faulty or misprinted, signed or not, email us with a photo and we'll replace it or refund you. Your rights under consumer law always apply.
6. Links to other websites
We sometimes link to other websites we think are helpful — for example, support services for children and families. We don't control those sites and aren't responsible for their content or their privacy practices.
7. Our responsibility to you
We take real care to make everything on this site accurate, kind and well made. As far as the law allows, we can't accept liability for indirect losses, and nothing in these terms limits our responsibility for things that can't be excluded by law (such as death or personal injury caused by negligence, or fraud). None of this affects your legal rights as a consumer.
8. Changes to these terms
We may update these terms from time to time. The current version always lives on this page, with the date it was last updated.
9. Governing law
These terms are governed by the law of England and Wales, and the courts of England and Wales will handle any dispute.